At **Reality3Dreams**, we are committed to delivering your premium 3D miniatures safely and on time. Below you will find details about our shipping process.

Processing Time

All orders are processed within **2-4 business days**. Customized items may require additional time depending on the complexity of the design. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• **Domestic Shipping (Brazil):** 5–10 business days
• **International Shipping:** 15–25 business days (depending on destination)

*Please note:* Delivery delays can occasionally occur due to customs clearance or unforeseen events.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). Tracking information will be active within 24–48 hours.

Customs, Duties and Taxes

**Reality3Dreams** is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, customs) are the responsibility of the customer.

Damages

If your order arrives damaged, please contact us immediately. We will work with you to replace the item. Reality3Dreams is not liable for products damaged or lost during shipping, but we will assist in filing a claim with the carrier.

Worldwide Shipping

Yes, we ship worldwide! Wherever you are, our 3D figures can reach you with care and precision.

If you have any questions about this Shipping Policy, please contact us at: support@reality3dreams.com